Privacy Policy

Procur3 FZ-LLC, Meydan Free Zone, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates, is the data controller responsible for processing your personal data in connection with the Platform.

We may collect and process the following types of personal data:

• Contact and identity details: name, company name, email address, phone number, location, and job title.
• Account information: username, profile data, qualifications, and service offerings (for Contractors).
• Transactional data: RFP postings, offers submitted, and deals awarded.
• Communication data: messages exchanged within the Platform.
• Technical data: device type, IP address, browser type, login data, and usage patterns.

We process your personal data for the following purposes:

• To register and manage your user account.
• To verify Contractors internally for service quality assurance.
• To enable connections between Clients and Contractors.
• To issue invoices and manage payments (for Contractors).
• To respond to user inquiries or support requests.
• To improve the performance and security of the Platform.
• To comply with legal obligations.

We process your personal data based on the following legal grounds:

• Performance of a contract with you.
• Your consent, where required.
• Our legitimate interest in operating and improving the Platform.
• Compliance with legal obligations.

We do not sell your personal data. We may share your data with:

• Service providers assisting with hosting, support, and analytics.
• Government authorities or regulators if legally required.
• Other Users, when necessary for facilitating services (e.g., Clients and Contractors interacting).

As a UAE-based company, your data may be transferred and stored outside your country of residence. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

We retain personal data as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, or reporting requirements. We retain account data for a reasonable period after account closure to comply with legal obligations.

We use technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the Internet is fully secure.

Our Platform is not intended for individuals under 18 years of age.

We may update this Privacy Policy from time to time. Any material changes will be notified via email or through the Platform. Continued use of the Platform constitutes acceptance of the updated Policy.